Business growth and business objectives Theme 3

Where it is examined
A-level Paper 1 (and Paper 3)
Level
A level only
Specification
Section 3.1, 4 statements
Since 2016
22 question parts: 2 essays, 9 levels-marked responses, 6 multiple-choice items

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Specification statements

Every essay set on this topic

SeriesPaperQMarksTitle
June 2018Paper 31(d)25Evaluate the microeconomic and macroeconomic factors that may influence Starbucks’ decision whether to expand in a particular country.
June 2017Paper 1825‘Revenue maximisation is a more realistic business objective than profit maximisation for many businesses.’ To what extent do you agree with this statement? Refer to an industry of your choice in your answer.

Past-paper questions

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June 2025 · Paper 1 · Q1(a) 4 marks AO1=2, AO2=2 Calculation
Data and extracts for question 11 The diagram below shows the cost and revenue curves for a pizza in a popular high street restaurant. The restaurant currently pursues an objective of revenue maximisation. Costs/ revenues MC AC 14 10 8 7 AR 0 98 130 Quantity of pizzas sold MR
(a) Calculate the change in total supernormal profit if the restaurant changes its objective from revenue maximisation to profit maximisation. You are advised to show your working. (4)
June 2025 · Paper 1 · Q6(e) 15 marks AO1=3, AO2=3, AO3=3, AO4=6 15-mark response
Data and extracts for question 6Sources for use with SECTION B Read the following figure (1) and extracts (A to C) before answering Question 6. Question 6 Digital markets Figure 1: UK sales of selected best-selling video games, 2022 Name of game Game publisher Sales (quantity) Game price FIFA 23 Electronic Arts (EA) 2 530 510 £59.99 COD: MW II Activision 1 675 323 £59.99 Mario Kart 8 Nintendo 426 748 £39.99 Gran Turismo 7 Sony 356 630 £69.99 Minecraft Microsoft 219 679 £14.99 (Source: adapted from https://www.statista.com/statistics/274072/most-popular-games-in- the-united-kingdom-uk-by-unit-sales) Extract A Digital markets Digital markets refer to firms producing and buying information technology services. Examples include digital banking, online retailing, computer games and mobile applications (apps). The emergence of digital markets has brought about increased competition across a wide range of products and services. They have also been beneficial 5 for consumers who now have greater choice and access to higher-quality products at lower prices, for example, fashion clothing and language tuition. But while the digital revolution has enabled greater competition, it also presents some challenges for competition law enforcement. (Source: adapted from https://pearsonblog.campaignserver.co.uk/digital- markets-reform-of-competition-laws/) Extract B Addictive video games When consumers want to play a new video game, there are three payment options to access the full gaming experience. There is the price for the game (see Figure 1), the subscription fee to play online with friends (e.g. £13.99 a month) and there are many in-game purchases. For example, a Spiderman ‘skin’ which costs £9.99 enhances 5 the appearance of the player. The high prices do not seem to deter many new buyers, especially in markets such as sports and multi-player action games. 40% of the world’s population are online gamers. Young players spend up to 10–16 hours a day on their games due to the addictive nature of the games. The video games can take up to five years to develop and cost over £150 million to 10 produce with 200 full time employees working on the software. Starting salaries for software developers can be £100 000. However, some simple video games and apps cost as little as £23 000 to develop and take about six months. All the major firms – EA, Microsoft, Nintendo and Sony – offer subscriptions that give access to new game releases. The US technology company, Microsoft, is one of the 15 dominant firms in the market for subscription services. In October 2023, it merged with the game designer, Activision, which already owns one of the world’s most popular video games (see Figure 1). The £65 billion merger is the largest in the history of the video games industry. However, Sony is concerned that the Microsoft-Activision merger may restrict access to popular video games owned by Microsoft and therefore reduce competition. 20 (Source: adapted from https://www.theguardian.com/technology/2023/apr/26/what- does-uks-ban-on-microsofts-activision-blizzard-takeover-mean-for-gaming?) Extract C The growth of automation Automation is the use of technology to perform tasks previously carried out by humans. Automation has the potential to bring great economic benefits to both consumers and firms, contributing up to £12 trillion to global GDP by 2030. This extra income will also create demand for many new jobs. However, there are also concerns that it could 5 displace many existing workers. Financial services jobs are most at risk from automation in the shorter term and transport jobs, such as train drivers, in the longer run. For example, the growth of online banking has already led to the closure of many high street bank branches. By the mid-2030s, up to 30% of all jobs could be automated, with slightly more impact on men. 10 Another form of revenue for Microsoft is the artificial intelligence (AI) program ChatGPT. The growth of AI will require highly skilled workers such as trainers and engineers. Microsoft’s annual gross profit for 2023 was £146 billion, a 7.69% increase on 2022. (Source: adapted from https://www.economist.com/business/2023/03/26/ big-tech-and-the-pursuit-of-ai-dominance)
(e) Discuss the likely benefits of mergers for firms such as Microsoft. (15)
June 2024 · Paper 1 · Q3(a) 4 marks AO1=2, AO2=2 Diagram
Data and extracts for question 33 Peloton is a firm which makes exercise bikes. Peloton’s objective is to prioritise selling fitness services rather than to achieve short-term profit maximisation. (Source adapted from: https://www.forbes.com/sites/shelleykohan/2022/01/26/ peloton-prioritizes-access-and-acquisition-over-profits/?sh=13d8ee474f40 )
(a) Draw a cost and revenue diagram to illustrate the different business objectives: profit maximisation and revenue maximisation. (4)
June 2024 · Paper 1 · Q3(b) 1 mark Multiple choice
Data and extracts for question 33 Peloton is a firm which makes exercise bikes. Peloton’s objective is to prioritise selling fitness services rather than to achieve short-term profit maximisation. (Source adapted from: https://www.forbes.com/sites/shelleykohan/2022/01/26/ peloton-prioritizes-access-and-acquisition-over-profits/?sh=13d8ee474f40 )
(b) If Peloton changes its objective to sales maximisation, then without making a loss, it operates at an output where: (1) A average cost equals average revenue B average cost is minimised C price elasticity of demand is equal to -1 D price equals marginal cost
June 2024 · Paper 3 · Q1(c) 12 marks AO1=2, AO2=2, AO3=4, AO4=4 12-mark response
Data and extracts for question 1The energy market Figure 1: UK wholesale gas prices per therm, 2021, in pence 500p Price per therm 400p 352p 300p 200p 100p 0p Feb Apr Jun Aug Oct Dec Figure 2: Number of firms supplying gas and electricity in the UK, 2004–2021 80 60 40 20 0 2004 06 08 10 12 14 16 18 21 Gas and electricity Electricity Gas Extract A Rising gas prices UK consumers are some of the biggest users of gas. 85% of homes use gas central heating, and gas generates a third of the country’s electricity. North Sea gas is running out – and as Britain has replaced coal-fired energy production with wind power in order to reduce carbon emissions, it has become dependent on gas imports. 5 Almost all UK businesses face significant rises in fuel costs over the next few months, and there is no substitute for energy, at least in the short run – an almost perfect example of price inelastic demand. (Source: adapted from https://www.theecoexperts.co.uk/ blog/reasons-for-uk-gas-price-increase) Extract B The UK gas market is broken During the past decade the government has allowed new entrants into the retail energy market with business models that left them ill-prepared to achieve long term business growth. Now the UK must choose between letting its energy market collapse and offering large subsidies for energy retailers. 5 The problem began in the 1980s and 1990s, when privatisation created an oligopolistic energy market dominated by the “Big Six”, which paid their shareholders high dividends and their bosses excessive salaries. The government responded to anger over high energy bills with further liberalisation. Some of the new entrants were innovative, such as Bulb, which offered consumption-tracking apps, and Octopus, which discouraged 10 consumption when demand was high with dynamic pricing. But most were under- capitalised and produced no energy, merely buying it on global wholesale markets and selling it on. Some paid little attention to ensuring continuity of supply or forward buying of gas. The constraints on energy retailers worsened in 2017 with the closure of a big 15 gas-storage facility, which left the UK able to store just 2% of its annual demand. Other big gas importing countries, by contrast, can store 20%–30%. The risks rose further in 2019, when the government capped consumer prices in response to continued complaints about high energy bills. The perfect storm came in the summer of 2021. As economies opened up, global 20 demand for energy rose. Gas supply in Russia, a big producer, was disrupted, and unusually calm weather reduced UK wind turbine energy production to 11% of capacity. In August Ofgem, the industry regulator, said that from October the firms would be able to raise prices for households by 54%. But since then the wholesale price of gas paid by UK energy firms has risen by more than 70%. The result is that UK energy firms are tied 25 into contracts to supply gas to households at far less than they must pay to get it. (Source: adapted from https://www.economist.com/britain/britains-gas-market-is-broken/) Extract C The gender pay gap in the oil and gas industry Despite best efforts to try to attract more women into the oil and gas industry, females are still hugely under-represented in science, technology, engineering and maths careers, whether school leavers, graduates or experienced workers. Women hold under 25% of careers in these areas, and typically hold more non-technical roles, which can attract 5 lower salaries than technical disciplines. There is an even smaller female representation in the offshore workforce (3.6%) e.g. working on rigs in the North Sea, an area that pays higher salaries than onshore work. Despite continued efforts there is still a lack of female applications. Only 5% of the applications to the technical apprentice programme were female, of which half withdrew 10 their applications at the first stage of the recruitment process. There is also a low representation of females in senior leadership roles within the oil and gas industry, especially in technical positions. Women also generally take up part-time positions which are typically lower paid. This has resulted in the oil and gas industry having an average gap in hourly pay of 25%. 15 In the majority of developed countries, women have made substantial progress in the labour market since the 1970s, with both wages and labour force participation increasing relative to that for men. Notwithstanding these large improvements, women still earn less than ‘comparable’ men in all developed countries and, since the 2000s, progress for women in the labour market seems to have slowed. 20 (Source: adapted from https://www.harbourenergy.com/media/2a2nmavb/chr-18311- 01-gender-pay-gap-2020-v6-final.pdf and https://ftp.iza.org/dp10975.pdf)
(c) With reference to Figure 2 and Extract B, discuss the possible constraints on business growth for firms supplying energy to households in the UK. (12)
June 2023 · Paper 3 · Q2(b) 8 marks AO1=2, AO2=2, AO3=2, AO4=2 8-mark response
Data and extracts for question 2Changes in the nature of UK towns and cities Figure 3: Growing and declining high street firms – net change in store numbers, 2013–2022 Barbers Beauty salons Cafés and tearooms Nail salons Restaurants Fashion shops Estate agents Post Office services Clothes – women Banks and other financial institutions –4 000 –3 000 –2 000 –1 000 0 1 000 2 000 3 000 4 000 5 000 Net increase/decrease in store numbers (Source: adapted from https://www2.deloitte.com/uk/en/pages/consumer- business/articles/what-next-for-the-high-street.html) Figure 4: House price changes in the UK (%), 2005 to 2022 15 10 5 0 (%) –5 –10 –15 –20 2005 2010 2015 2020 2022 (Source: adapted from https://www.theguardian.com/money/2022/sep/28/ uk-house-prices-may-fall-20-amid-mortgage-carnage-warn-experts) Extract C What next for the high street? A high street is typically found in all UK towns and cities. Shops normally encountered in a typical UK high street can include successful small firms such as independent food retailers, cafés, nail and beauty salons, restaurants and charity shops. They differ from out‑of‑town shopping centres by being more diverse, family‑run and offering local or 5 personalised services. Customers are often very loyal. However, the high street may often have limited access by car or expensive parking facilities. The rise of online retailers such as Amazon and eBay have placed huge pressures on UK high streets, with many well‑known shops – and even successful retail chains – forced to close due to lost business. Many high street firms cannot compete on price with online 10 retailers who – because they frequently have very low fixed costs – can significantly undercut the high street shops on price. Even before online shopping, competition was eroding high street activity, with out‑of‑town retail parks that were not necessarily cheaper but provide a larger range of shops and offer plentiful parking. They offer a shopping experience that other retailing 15 cannot match – pleasant, safe pedestrian shopping, a clean environment, fun activities for children and spend‑the‑day‑there potential. While the list of retail and leisure failures might suggest that the high street does not have a future, some analysts argue the opposite. Many believe that the high street is ideally placed to reinvent itself in response to the structural shift in working and 20 shopping patterns that has resulted from the global health crisis 2020–22. The perceived weaknesses of the high street model – its fragmented ownership, lack of centralised coordination and high vacancy rates – become strengths as they lower the barriers to entry for new concepts and operators. They also enable risk taking and innovation that will ultimately lead to a more flourishing and diverse environment on our local high 25 streets. It should be possible for small firms to flourish even when staff shortages are pushing up wages in the high street, and house price falls damage consumer confidence and spending on perceived luxuries. (Source: adapted from https://www.designingbuildings.co.uk/ and https://www2.deloitte. com/uk/en/pages/consumer-business/articles/what-next-for-the-high-street.html) Extract D UK house prices may fall up to 20% Turmoil on the UK financial markets has prompted analysts to predict that house prices could fall dramatically, and many lenders in the mortgage sector are withdrawing deals. People coming to the end of their fixed‑rate mortgages are seeing rises from 2% to over 5.5%, with increases in the cost of borrowing of over £5 200 a year by 2024 for the 5 average mortgage in the UK. Many people think UK house prices will never fall, but analysts say the fall could be between 10% and 20%. One mortgage lender said that a lack of housing supply will not keep house prices up when mortgage interest rates are somewhere between 5% and 7%. He claimed that ‘the decade‑long property bubble is about to burst […] It’s a buyer’s market now’. The 10 greatest impact will be seen in the southeast of England. (Source: adapted from https://www.theguardian.com/money/2022/sep/28/ uk-house-prices-may-fall-20-amid-mortgage-carnage-warn-experts) Extract E UK job vacancies hit record 1.1 million as labour shortages increase The ratio of jobless people to vacancies is 1.45 to 1, lower than at any point in the last 40 years. Social care for example has 300 000 current unfilled posts. ‘Today’s figures show that labour shortages are now affecting the whole economy,’ said one analyst. ‘There are almost a million people fewer in the labour market, largely due to 5 younger people staying in education and older people dropping out of the workforce.’ The inactivity rate is 21.1%, and many people are not returning to work after the global health crisis. ‘People seeking work do not have the skills or availability that employers need,’ said Kitty Ussher, chief economist at the Institute of Directors. Firms offering higher wages does not solve the issue. 10 (Source: adapted from https://www.ft.com/content/463f4fbd- 3a50-45b5-891c-5cb5ba623df8)
(b) Examine two reasons why retailers on the high street tend to remain small. (8)
June 2022 · Paper 1 · Q5(a) 1 mark AO1=1 Multiple choice
Data and extracts for question 55 The makers of Fiat cars merged with the makers of Vauxhall cars in 2021. Fiat management had aggressively sought a merger to achieve economies of scale. The competition authorities in the EU investigated the merger. (Source: adapted from https://www.thedrive.com/news/34856/ the-merged-fiat-chrysler-and-peugeot-group-will-be-called-stellantis)
(a) Which one of the following best describes the merger of the makers of Fiat cars and Vauxhall cars? (1) A Backward vertical integration B Forward vertical integration C Horizontal integration D Organic growth
June 2022 · Paper 1 · Q6(c) 10 marks AO1=2, AO2=2, AO3=2, AO4=4 10-mark response
Data and extracts for question 6UK branded coffee shop chains market Figure 1: Branded coffee shops by number of shops in the UK in 2021 Costa 2681 Starbucks 1025 Caffè Nero 648 Coffee 50 AMT shop chains 40 Soho Coffee 30 Coffee Republic 3748 Other chains 0 500 1000 1500 2000 2500 3000 3500 4000 Number of shops (Source: adapted from https://www.statista.com/statistics/297863/ leading-coffee-shop-chains-in-the-united-kingdom-uk-store-number/) Figure 2: International coffee price (Arabica bean), US dollars per kilogram Month Price Change Jan 2020 3.13 – Feb 2020 2.99 –4.47% Mar 2020 3.27 9.36% Apr 2020 3.41 4.28% May 2020 3.30 –3.23% Jun 2020 3.12 –5.45% Jul 2020 3.24 3.85% Aug 2020 3.60 11.11% Sep 2020 3.67 1.94% Oct 2020 3.35 –8.72% Nov 2020 3.31 –1.19% Dec 2020 3.48 5.14% (Source: adapted from https://www.indexmundi.com/commodities/ ?commodity=other-mild-arabicas-coffee&months=12) Extract A Tough market conditions for coffee shops – but coffee quality is king UK coffee shop chains have experienced slow growth opportunities and rising costs. In 2019 the UK market leader, Costa Coffee, opened over 60% fewer stores than in 2018, while Starbucks opened just three new stores overall in 2019. By 2020, many costs were rising: staff shortages meant rising wages for baristas (trained 5 coffeemakers), a 6.2% National Minimum Wage increase for over 25-year-olds and rising rents. In a challenging UK economy, consumers placed coffee quality ahead of convenient location when choosing a coffee shop. This demonstrates the need for coffee shops to match rising expectations in the UK’s increasingly crowded coffee shop market in 10 order to stay competitive. Independent coffee shops (total 25 892 shops in 2020) remain a threat to the branded coffee shops as they pursue a unique luxury experience for customers. This will often focus on the atmosphere and customer service, luxury food and drink ranges and being a part of the local community. Independent coffee shops run on average profit as low as 2% of revenue, and many go out of business as new chains 15 arrive in a locality. In January 2020, Coca-Cola finalised its £3.9 billion takeover of market leader, Costa Coffee. The Coca-Cola company’s stated aims are to maximise long-term returns to shareholders while being mindful of overall responsibilities such as supporting sustainable communities. Major brands, such as Costa, continue to lead coffee shop 20 expansion in 2020 as competition intensifies. (Source: adapted from https://www.worldcoffeeportal.com/Latest/InsightAnalysis/2020/ February/5-UK-coffee-shop-market-dynamics-to-watch-in-2020) Extract B Greggs aiming for ‘coffee shop experience’ Greggs is looking to increase its branded coffee shop market share after the British bakery chain achieved record profits and overtook Starbucks in the amount of coffee it served in the UK. Although Greggs will continue to focus on the food-to-go market, it will be investing in better coffee machines and providing WiFi. It wants one in three 5 new outlets to have more seating. The company believes that it has the ability to take market share in two ways, by expanding its coffee range and at the same time enhancing the coffee shop experience. Greggs is modelling its plan on rival chain Pret A Manger, which has changed from focusing on food-to-go sales to mainly eating in. Greggs has transformed itself from an unremarkable seller of bread and pastries into one of the UK’s 10 most popular food-on-the-go chains, in part thanks to its embrace of vegan, gluten-free and healthy options as well as clever marketing that have changed its image. (Source: adapted from Financial Times, 3 March 2020 https://www.ft.com/ content/6fb6d73a-5d24-11ea-8033-fa40a0d65a98)
(c) Profit maximisation is assumed to be the business objective of most firms. With reference to Extract A, assess whether this is the case for coffee shop owners. (10)
June 2022 · Paper 3 · Q1(c) 12 marks AO1=2, AO2=2, AO3=4, AO4=4 12-mark response
Data and extracts for question 1The food delivery industry Figure 1: Market share for third‑party food delivery services in the UK, 2019 1.2% 10.2% 21.3% 67.3% Just Eat Deliveroo Uber Eats Others (Source: adapted from https://onefourzerogroup.com/the‑takeaway‑takeover/) Extract A National Minimum Wage rises are more significant for 23 to 25-year-olds In 2021, the National Minimum Wage main rate, also known as the National Living Wage, rose by 2.2% to £8.91, following a 6.2% rise in 2020. By reducing the age at which people are eligible for the National Living Wage to 23 in 2021, it is estimated that an additional 7.5% of 23 to 25-year-olds could get a 71p an hour pay rise. This amounts to an 8.7% 5 increase, which may cause further financial worries for employers. (Source: adapted from https://www.ndna.org.uk/NDNA/News/Latest_news/2020/ Minimum_wages_to_rise_by_inflation_in_April.aspx) Extract B What is the true cost of the food delivery service? The food delivery industry has boomed in recent years. Just Eat, Uber Eats and Deliveroo all offer very similar services – third‑party food delivery firms that take up to 30% of the price of restaurant meals and deliver them to customers within a certain radius. The average spend per customer is around £15 with a £5 delivery fee, about five times 5 more expensive than cooking at home and the same price as eating in the restaurant. Cash rich, time poor professionals increasingly turn to food delivery. Food delivery comes with many layers of packaging. In the UK, there are 200 million meals annually with around 1.4 billion individual pieces of plastic for heat retention and protection when travelling, but does it really have to be plastic? People tend to 10 order more food, often high in fat, sugar and salt, and don’t even have to get up from their sofa. But there are concerns that the delivery firms are exploiting employees who have no alternative. There is an issue of low pay and informal contracts. Delivery drivers are classed as ‘independent contractors’, and therefore not subject to some employment 15 rights including a guaranteed minimum wage, sick pay, pensions or holiday pay. Drivers are paid either a flat hourly rate, or a fee per delivery. Factors such as delivery distance, speed, how busy it is and whether there are multiple drop‑offs are all factored into how much a driver is paid. Deliveroo says its wages amount to around £10 per hour, but drivers say that during 2020 their pay has been as low as £1 per hour. Drivers are not 20 paid extra for petrol or to maintain their vehicles. Many drivers are recent immigrants or students, who do not have property or savings to fall back on. The government could address this with widening minimum pay legislation to contracted workers, by setting codes of practice, or by setting recommended wage targets. Furthermore, there are health and safety issues for workers. Vehicle safety checks, 25 length of shifts and safety equipment are of concern. However, there are still people who take benefit from working flexibility. (Source: adapted from https://www.theguardian.com/australia‑news/2020/oct/25/home- food-delivery‑what‑is‑the‑most‑ethical‑way‑to‑order‑in and https://digitalcommons.molloy. edu/cgi/viewcontent.cgi?article=1043&context=bus_fac) Extract C Integration in the third‑party food delivery industry The Competition and Markets Authority (CMA) is watching carefully to prevent any one firm having complete control of the food delivery industry. Just Eat, the market leader, agreed to merge with successful Dutch firm Takeaway.com in 2020, creating a new European leader by revenues. It also bought Grubhub in the US, with 20 million active 5 users. Just Eat uses an aggressive pricing strategy, undercutting delivery fees below the average cost of other firms in the market, that will force them to merge in order to gain some economies of scale. Amazon, having failed with its own delivery company Amazon Restaurants in 2018, has bought 16% of Deliveroo. The CMA took over a year to agree to the partial integration, 10 on the argument that Deliveroo would close down without external investment. Amazon has unique expertise in marketing, increasing customer share and, most importantly, efficiency in delivering things. Food delivery is often uneconomical because a single household puts in a single order from a single restaurant at any one time. Tech companies such as Amazon can improve the business: once a meal has been ordered, an 15 app often moves that restaurant to the top of the rankings for that neighbourhood, in the hope of getting a second and third delivery. So why do restaurants turn to these delivery firms? The sheer volume of customers these delivery firms can hold makes it a difficult deal to turn down. But resentment from small business restaurant owners, angry at being wholly dependent on tech companies, is 20 growing. Most restaurants would prefer that customers come in and pick up their orders themselves because they do not have to pay the 30% commission. Restaurant profit margins are small, and the effects of a 20% fall in the external value of the pound since 2016 on food costs are significant, given that over half of their food and drink is sourced outside the UK. 25 (Source: adapted from https://www.ft.com/content/c20f6848‑3c4b‑11ea‑a01a-bae547046735 https://www.ft.com/content/edf8a144‑a101‑4ef8‑80e3‑7d2f1565d35c and https://www.thisismoney.co.uk/money/markets/article‑8138703/Uber‑set‑sell- takeaway-division‑rival‑Deliveroo‑two‑years.html and https://www.ft.com/content/c20f6848-3c4b‑11ea‑a01a‑bae547046735 and https://www.ft.com/content/bed7c4d8-28c1-11ea-9a4f-963f0ec7e134 and https://www.economist.com/1843/2021/01/26/gulp‑the‑secret‑economics-of-food‑delivery)
(c) With reference to Extract C, discuss the likely effects of increasing integration within the food delivery market. (12)
November 2021 · Paper 1 · Q4(c) 1 mark AO3=1 Multiple choice
Data and extracts for question 44 Patrick Street Productions produces musicals. Its latest production is ‘It’s a Wonderful Life’ and the total cost of this production is $200 000. The ticket price is $40. The theatre has a capacity of 300 seats. The company aims for revenue maximisation. If this is achieved, revenue from ticket sales will cover 30% of total costs. Charitable donations contribute 12.5% towards total cost and a government subsidy ensures the production covers all of its costs. (Source adapted from: https://www.cbc.ca/news/canada/british-columbia/a-bit-of- a-desperate-time-as-costs-rise-professional-theatre-companies-survive-rather-than- thrive-1.5489733)
(c) Which one of the following conditions is necessary for revenue maximisation to occur? (1) A Average revenue equals average cost B Average revenue equals marginal cost C Marginal revenue equals average revenue D Marginal revenue equals zero
November 2021 · Paper 1 · Q6(c) 10 marks AO1=2, AO2=2, AO3=2, AO4=4 10-mark response
Data and extracts for question 6The travel and tourism industry Figure 1: Package holiday market share of the six largest providers, booked by UK residents, 2019 TUI 29% Jet2 16% Thomas Cook 13% Expedia 8% On The Beach 6% BA Holidays 4% (Source adapted from: https://knowledge.sharescope.co.uk/2019/10/16/finding-companies- that-control-their-own-destinies/The Times/ATOL) Figure 2: Jet2 package holiday prices to Sorrento Price 12 hours after Thomas Cook shutdown Price before Thomas Cook shutdown 2 Adults for 7 Nights from Monday 25 May 2020 2 Adults for 7 Nights from Monday 25 May 2020 Half Board Half Board 1 x Premium Double or Twin room 1 x Premium Double or Twin room Return flights from Edinburgh Return flights from Edinburgh View flight times View flight times 22 kg Bag Allowance 22 kg Bag Allowance 10 kg Hand Baggage 10 kg Hand Baggage ATOL Protected ATOL Protected Coach Transfers Coach Transfers Holiday price from £1,576 Per person price Holiday price from £1,648 Per person price £788 £824 Data accessed: 22nd and 23rd September 2019 Extract A Marginal productivity of cabin crew Cabin crew are responsible for loading passengers and providing in-flight meals. United Airlines is planning to reduce the number of its cabin crew members onboard international flights. The airline currently operates its planes with one more cabin crew member than its competitors. The marginal productivity of this additional crew member 5 may be low. By reducing the number of its cabin crew members United Airlines will be able to operate more efficiently and compete more effectively. (Source adapted from: https://simpleflying.com/united-airlines-to-reduce-number-of-crew- on-international-flights/) Extract B Thomas Cook’s environmental impact Thomas Cook Group plc’s operations included its airline and 560 high street travel agents providing flights, hotels and package holidays. The environmental impact of the travel industry is significant. It accounts for 8% of all global carbon emissions. Thomas Cook recognised the risks presented by climate change 5 and actively engaged in reducing their airline emissions. Its plans included using more efficient aircraft and using lower-carbon fuel. In 2018, Thomas Cook was included in the top 10 of the world’s most fuel-efficient airlines. (Source adapted from: https://www.thomascookgroup.com/investors/insight_external_ assest/Thomas+Cook+Sustainability+Report+2018.pdf) Extract C Why did Thomas Cook shut down? Thomas Cook Group plc ceased trading on 23 September 2019. The collapse of Thomas Cook left 600 000 travellers stranded overseas and approximately 21 000 worldwide employees were left without a job. Thomas Cook’s management said that the failure of rescue talks between banks, 5 shareholders and the UK Government meant it had no choice but to shut down the business. But in truth the tour operator’s problems go back much further. A disastrous merger in 2007, increased debts, the internet revolution in holiday booking and Brexit uncertainty all contributed to the failure of the business. 10 In 2007 it merged with MyTravel. Thomas Cook directors had an objective of rapid company growth over short-term profitability. The merger was supposed to create a European giant, promising £75 million-a-year cost savings and a springboard to challenge emerging internet rivals. In reality, Thomas Cook was merging with a company that had only made a profit once in the previous six years, and the deal left the Group 15 with huge debts. In May 2019, the firm reported a £1.5 billion loss. The role of the management in Thomas Cook’s collapse is being investigated by the UK Government. Thomas Cook executives’ salaries and bonuses have been questioned. Directors received salaries totalling £20 million in the five years before its collapse. The Chief Executive Officer (CEO) earned a £500 000 cash bonus in 2017 and about 20 £8.5 million in his five years with the company. It seems that around £4 million of this was in the form of shares. The share price reached £1.46 in 2018, but each share is now worthless. The CEO said that the directors had worked “exhaustively” to rescue Thomas Cook and create a long-term turnaround strategy. “It is a matter of profound regret to me and the 25 rest of the board that we were not successful.” The UK prime minister admitted that the government refused to grant £150 million as a subsidy to help rescue Thomas Cook in the short run. The UK prime minister stated: “Clearly, that is a lot of taxpayers’ money and sets up, as people will appreciate, a moral hazard in the case of future such commercial difficulties that companies face. I have 30 questions about whether it’s right that the directors, or whoever, the board, should pay themselves large sums when businesses can go down the tubes like that. One is driven to reflect on whether the directors of these companies are properly incentivised to sort such matters out”. (Source adapted from: https://www.theguardian.com/business/2019/sep/23/thomas-cook- as-the-world-turned-the-sun-ceased-to-shine-on-venerable-tour-operator and https://www.ft.com/content/a7dd2554-de23-11e9-b112-9624ec9edc59)
(c) With reference to Extract C, assess whether Thomas Cook’s failure was caused by the principal-agent problem. (10)
October 2020 · Paper 1 · Q5(a) 2 marks AO1=1, AO3=1 Short answer
Data and extracts for question 55 ‘Bettys’ is a luxury café, first opened in Harrogate in 1919 specialising in afternoon tea service. Since then it has opened a further five branches in Yorkshire. It has no plans to increase the number of cafés. The six branches have 2 million customers a year. (Source adapted from: https://www.forbes.com/sites/sarahturner/2018/03/22/the-famed-yorkshire-cafe- that-blends-nostalgia-with-profits-and-conservation/#7eb50cec7a4e)
(a) Explain one likely reason why this business has remained small. (2)
October 2020 · Paper 1 · Q5(b) 2 marks AO1=2 Short answer
Data and extracts for question 55 ‘Bettys’ is a luxury café, first opened in Harrogate in 1919 specialising in afternoon tea service. Since then it has opened a further five branches in Yorkshire. It has no plans to increase the number of cafés. The six branches have 2 million customers a year. (Source adapted from: https://www.forbes.com/sites/sarahturner/2018/03/22/the-famed-yorkshire-cafe- that-blends-nostalgia-with-profits-and-conservation/#7eb50cec7a4e)
(b) Explain why the previous expansion of this business could be described as ‘organic growth’. (2)
October 2020 · Paper 1 · Q5(c) 1 mark AO2=1 Multiple choice
Data and extracts for question 55 ‘Bettys’ is a luxury café, first opened in Harrogate in 1919 specialising in afternoon tea service. Since then it has opened a further five branches in Yorkshire. It has no plans to increase the number of cafés. The six branches have 2 million customers a year. (Source adapted from: https://www.forbes.com/sites/sarahturner/2018/03/22/the-famed-yorkshire-cafe- that-blends-nostalgia-with-profits-and-conservation/#7eb50cec7a4e)
(c) Assume ‘Bettys’ merges with a major tea leaf supplier. Which one of the following is most likely to be an advantage as a result of this merger? (1) A External economies of scale will increase efficiency B Greater control to lower prices of tea C Industrial diversification increases risks D Lower monopoly power in the café market
June 2019 · Paper 1 · Q4(a) 1 mark AO3=1 Multiple choice
Data and extracts for question 44 In 2016, the insurance group Esure undertook a demerger with its GoCompare price comparison website.
(a) The most likely reason for this demerger was to: (1) A benefit from external economies of scale B benefit from internal economies of scale C focus more on its core business D increase its market share
June 2019 · Paper 1 · Q6(b) 8 marks AO1=2, AO2=2, AO3=2, AO4=2 8-mark response
Data and extracts for question 6Energy and telecommunication markets in the UK Figure 1: Average annual household bill from the Big Six UK energy suppliers, 2017 1250 1000 * 750 Average annual bill £ 500 250 0 Average annual bill on standard variable tariff Supplier’s cheapest annual average tariff *market cheapest annual tariff (Source: https://www.lovemoney.com/news/67298/standard-variable-tariff-compared- cheapest-deal-provider-savings) Extract A Energy price cap to fix ‘broken’ market in UK The Prime Minister recently said that the regulator Ofgem (Office of Gas and Electricity Markets) should limit electricity and gas suppliers’ most expensive tariffs. Under the planned new legislation, the energy bills of 11 million households will be capped for as long as five years. The government claimed this cap could save households 5 up to £100 a year. This legislation would force Ofgem to change the licence conditions for energy suppliers so that they are required to cap electricity and gas prices. The measure will apply to anyone on a standard variable tariff, the expensive plans that customers are moved to when cheaper, fixed-price deals end. Ofgem will need to consult energy companies on how the cap is calculated, the government said. The Prime Minister 10 repeated her claim that she had to act because the ‘market is broken’, a charge the big energy companies reject. “I have been clear that our broken energy market has to change – it has to offer fairer prices for millions of loyal customers who have been paying hundreds of pounds too much,” she said. However, Michael Lewis, chief executive of E.ON said “the government must guard 15 against any unintended consequences that undermine customer service and push up prices as a whole. A price cap will not be good for customers. It will reduce competition and innovation”. Smaller suppliers such as First Utility said the Big Six had only themselves to blame for the cap, because they had kept millions of people on standard variable tariffs. 20 (Source: adapted from ‘UK puts energy efficiency at heart of climate change strategy’, Adam Vaughan, Copyright Guardian News & Media Ltd 2017 https://www.theguardian.com/ money/2017/oct/12/may-energy-price-cap-ofgem-electricity-gas-tariffs) Figure 2: The monthly rental cost of a telephone landline BT Retail 20 19 Virgin Media 18 Orange/EE 17 Wholesale 16 Line Rental* 15 Price 14 (£) 13 12 11 10 9 8 7 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 *Wholesale line rental – the rental price BT Openreach charges telephone service providers (Source: https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ landline-prices-review) Extract B BT profit rises BT Group, which includes BT Openreach and BT Retail, reported a rise in profit as revenue increased following the integration of the consumer mobile business, EE. BT finalised the takeover of EE in August 2016, and the integration has resulted in BT controlling 35% of the mobile consumer market. The profit of the UK-based telecommunication group in its 5 second quarter 2017 rose to £566 million. BT Group chief executive Gavin Patterson said: “We will operate a multi-brand strategy with UK customers being able to choose a mix of BT, EE or Plusnet services, depending on which suits them best. The acquisition enables us to offer great value bundles of services and customers are set to be the winners as we compete for their business”. 10 (Source: adapted from www.marketwatch.com (Oct 27 – 2016) and http://home.bt.com/ news/bt-life/bt-to-retain-ee-brand-as-acquisition-confirmed-11364037422234) Extract C BT to slash landline charges for 1 million customers Rental charges for landline-only customers – households with a telephone-only contract but no BT broadband – will fall from £18.99 to £11.99 per month after the regulator attacked existing deals as ‘poor value for money’. This rental reduction will save a million landline-only customers £84 a year. 5 The regulator Ofcom (Office of Communications) said it stepped in because these bills for landline-only customers – nearly two-thirds of whom are over 65 – have “soared” in recent years. This is despite BT and other landline providers benefiting from significant cuts in the wholesale line rental cost of providing the service by BT Openreach. Many landline-only customers are elderly, and have been with BT for decades. Ofcom has 10 focused on BT because it accounts for two-thirds of the UK’s 1.5m landline-only customers. A spokesperson for Ofcom said “This position [of dominance] has allowed BT to increase prices without much risk of losing customers, and other providers have followed BT’s pricing lead. We expect BT’s price cut to mean other providers will follow suit”. Ofcom 15 said that over three-quarters of BT’s landline-only customers have never switched provider, which has left them a prime target for price rises. The regulator said that all major landline providers have increased their line rental charges by between 23% and 47% in recent years, while their own costs for providing the service have fallen about 27%. Ofcom said it is also looking at measures to help people shop around for better 20 deals with more confidence. (Source: adapted from ‘BT to slash landline charges for 1m customers’, Mark Sweney, Copyright Guardian News & Media Ltd 2017 https://www.theguardian.com/business/2017/ oct/26/bt-to-slash-landline-charges-for-1m-customers)
(b) With reference to Extract B, examine the likely benefits to consumers of the integration between BT and EE. (8)
June 2019 · Paper 3 · Q2(b) 8 marks AO1=2, AO2=2, AO3=2, AO4=2 8-mark response
Data and extracts for question 2Mozambique Figure 2: Interest rates (bank rate of the central bank) and inflation rates of selected African countries, 2017 Selected country Central bank Inflation rate rate of interest (CPI measure) Congo (D.R.) 14% 13.8% Ghana 21% 9.1% Kenya 10% 10.1% Malawi 18% 21.4% Mozambique 21.75% 18.0% Nigeria 14% 21.1% (Source: official government websites, and other news sources, July 2017) Extract D Rising debt levels in Africa Increases in national debt have brought several African governments towards a debt-servicing crisis when the repayment of debt and interest become unsustainable. Between 2010 and 2015, many sub-Saharan countries raised debt totalling more than £20 billion. Back then, with commodity prices soaring and foreign loans available at very 5 low interest rates, everyone agreed that borrowing was the way to grow an economy with expansionary fiscal policy. Since 2015, some African governments – beneficiaries of big debt write-offs at the start of the century – have taken to private debt markets too eagerly, leaving them with heavy repayment schedules at a time of lower commodity prices. 10 Until recently, the International Monetary Fund (IMF) has played down African debt concerns, pointing to better management of public resources and greater transparency. But it was shaken by Mozambique’s default on more than £2 billion of secret loans used to purchase a non-existent tuna-fishing fleet, raising fears of hidden debt in other African countries with similar levels of corruption. The median level of debt in sub-Saharan Africa 15 had risen sharply from 34% of gross domestic product in 2013 to 48% in 2017. Although that is low by international standards, analysts said debt burdens were heavier than they appeared because of most African countries’ low tax base. “The real thing to look for is debt to revenue, or debt-service as a percentage of government spending,” said John Ashbourne, Africa Economist at Capital Economics. In several countries, he said, debt 20 payments were above 20% of government revenue, with an opportunity cost in terms of government spending. (Source: adapted from African debt worries intensify as levels near tipping point by David Pilling © Financial Times 2017 https://www.ft.com/ content/939808dc-b4d8-11e7-a398-73d59db9e399) Extract E Mozambique’s economic stability is being put to the test The economy of Mozambique, which gained independence from Portugal in 1975, has continued to under-perform. Large-scale emigration, especially of skilled workers, economic dependence on South Africa, a severe drought, a prolonged civil war and political tensions have hindered the country’s development. More than half of 5 Mozambique’s 26 million people continue to live below the poverty line. GDP growth declined to 3.6% in 2016 due to fiscal tightening and a slowdown in foreign direct investment. A weak manufacturing sector employs just 3.2% of the population, and is made up of small enterprises (90%), many of which were set up with the aid of microfinance. Traditional export earnings dropped due to depressed global demand. 10 In addition a wide-scale drought seriously affected agricultural production. Foreign currency inflows have weakened – as large-scale gas projects were put on hold, and 14 external lenders suspended direct budget support, as a lesson to be learned from the tuna-fleet scandal. The state budget deficit was 10.7% of GDP in 2017. High interest rates have reduced aggregate demand, and import costs added to inflation following further 15 depreciation of Mozambique’s currency, the metical, to a new low of 100 meticals to £1. Mozambique needs urgently to improve its investment environment and confidence in its institutions. The World Economic Forum’s global competitiveness ranking placed Mozambique 136 out of 137 countries. Longer term, Mozambique’s economic prospects are promising. There has been 20 progress in talks on restoring international confidence in the government’s running of the economy, leading to a lasting and sustainable agreement between rival political groups. The development of gas fields off Mozambique’s coast discovered in 2011 is set to transform the economy, coming into production in the 2020s. A rise in coal and electricity exports should help growth to increase. But in the short term, it remains 25 uncertain whether Mozambique can deliver badly needed economic stability. (Source: adapted from http://www.africaneconomicoutlook.org/en/country-notes/ mozambiqua and https://www.chathamhouse.org/expert/comment/ mozambique-s-stability-being-put-test 6 October 2017 Dr Alex Vines OBE) Extract F Microfinance in Mozambique Microfinance in Mozambique started in the late 1980s through projects initiated by international relief organisations. The sector has expanded to include many private banks and non-government organisations (NGOs), see Figure 3. This has resulted in wider use (over 100 000 borrowers) and many new business start-ups which could not have gained 5 finance from any other source. Evidence suggests that there is unfulfilled demand for microfinance and a large potential for expansion. (Source: adapted from http://www.mftransparency.org/microfinance-pricing/mozambique/) Figure 3: The cost of microfinance loans in Mozambique, 2015 Each symbol represents loans 200% to a number of borrowers (up to 2 000) by one institution. Institution Type Private banks 150% NGO 100% Mean annual percentage rate of interest 50% 0% 40 000 0 20 000 60 000 Loan size (meticals) (Source: http://www.mftransparency.org/microfinance-pricing/mozambique/)
(b) Examine two reasons, apart from access to finance, why 90% of the manufacturing sector in Mozambique ‘is made up of small enterprises’ (Extract E, line 9). (8)
June 2018 · Paper 1 · Q4(a) 4 marks AO1=2, AO2=2 Calculation
Data and extracts for question 44 Emily owns and operates a nail ink salon. The diagram shows the cost and revenue curves for treatments at her nail ink salon. Initially, Emily sets her price to maximise profits. Costs, Revenue per treatment (£) MC AC 17 12 9 8 AR 0 25 36 Quantity of treatments MR per day
(a) Calculate the change in total supernormal profit if Emily changes her objective from profit maximisation to revenue maximisation. You are advised to show your working. (4)
June 2018 · Paper 1 · Q4(b) 1 mark Multiple choice
Data and extracts for question 44 Emily owns and operates a nail ink salon. The diagram shows the cost and revenue curves for treatments at her nail ink salon. Initially, Emily sets her price to maximise profits. Costs, Revenue per treatment (£) MC AC 17 12 9 8 AR 0 25 36 Quantity of treatments MR per day
(b) Emily now decides to change her objective from revenue maximisation to sales maximisation. This change will lead to: (1) A a decrease in the number of customers B a decrease in the price of treatments C an increase in productive efficiency D an increase in the level of profit
June 2018 · Paper 3 · Q1(d) 25 marks AO1=4, AO2=4, AO3=8, AO4=9 25-mark essay Either/or
Data and extracts for question 1Branded coffee shops Figure 1: Market share of UK branded coffee shops, 2015, percentages Others Costa Coffee 29% 31% Pret a Manger 5% Morrisons Starbucks 6% 13% Tesco Caffè Nero 7% 9% (Source: http://metro.co.uk/2015/12/14/the-uks-most-popular- coffee-shop-has-been-revealed-5564569/) Figure 2: Number of Starbucks coffee shops worldwide, 2003–2016 Number of coffee shops 30 000 25 085 25 000 23 043 21 366 19 767 20 000 18 066 17 003 16 63516 858 16 680 15 011 15 000 12 440 8 569 10 241 10 000 7 225 5 000 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 (Source: https://www.statista.com/statistics/266465/ number-of-starbucks-stores-worldwide/) Figure 3: Price comparison in selected London coffee retailers, February 2017 Coffee style Starbucks Costa Coffee Caffè Nero Greggs McDonald’s Espresso Double £2.00 £2.00 £1.70 £1.65 £0.99 Latte Medium £2.60 £2.50 £2.50 £1.80 £1.79 Latte Large £2.80 £2.70 £2.80 £2.10 £2.09 (Source: data collected from coffee shops in Holborn, London on 25 February 2017) Extract A Starbucks in Britain – a loss-making business? Coffee shops are among the most profitable parts of the food and drink industry, and few are doing quite as well as Starbucks, a US-based transnational company. Starbucks may be complaining of adverse global market conditions but that did not stop the world’s biggest coffee chain from reporting record annual profits in 2016. It made a profit of 5 almost US$4.2 billion for the year, up 16% on 2015. That was mainly the result of a strong performance in its biggest market, America, where revenue rose 11%. The fastest growth was in the China and Asia Pacific region, with revenue up 23%. Howard Schultz, the CEO of Starbucks, said its Chinese coffee shops were the most efficient and profitable. While Starbucks still makes most of its profit in the US, Mr Schultz has said expansion in China 10 will secure its future for “decades to come” and announced plans to more than double the number of shops in China to 5 000 by 2021. However its British subsidiary, at first glance, appears to be doing less well. It has announced its first ever profit in Britain in 2015 – of just £1 million – despite opening its first coffee shop in the UK in 1998. It now has 849 UK outlets. The main reason why 15 Starbucks has reported persistent losses in the UK is not due to a lack of demand for its coffee, but to minimise its tax bill. It is claimed that some of Starbucks’ revenue earned in the UK is transferred to its Dutch subsidiary, which is charged lower rates of tax. Starbucks is not finding life as easy in Britain as in the USA. It faces competition from home-grown chains such as Costa and Caffè Nero. Accusations of tax avoidance have also 20 damaged Starbucks’ sales to the benefit of its competitors. A survey found that a third less people rated Starbucks as their preferred coffee shop than they did before the tax- avoidance allegations were first published. These issues have forced Starbucks to change its strategy. It has slowed down its expansion plans in the UK and has closed 67 underperforming coffee shops over the past 25 year. It has also tried to repair its reputation by transferring its European headquarters from Amsterdam to London. (Sources: adapted from The Economist 14 February 2015 http://www.economist.com/ news/business-and-finance/21643271-tax and Starbucks company report 2016 and http://s21.q4cdn.com/369030626/files/doc_financials/ 2015/Starbucks-Fiscal-2015_Financial-Highlights.pdf) Extract B Tax on disposable coffee cups? Two and a half billion disposable cups are thrown away every year in the UK, that is, seven million every day. Only one in 400 is recycled. The UK Environment Minister has suggested that a coffee cup tax could work in a similar manner to the plastic bag charge. The 5 pence a bag charge has led to an 85% reduction in the number of bags 5 being given out since October 2015. It is estimated that introducing a tax on disposable coffee cups would cut usage by two billion every year. One environment spokesperson, Kate Parminter, said: “We’ve seen how dramatically a small charge has affected public behaviour when it comes to the plastic bags and it is clearly time to extend it to coffee cups. Most people purchase a tea or coffee and throw away the cup without even 10 thinking about it, but a charge would increase our awareness of the environmental impact.” In response, another MP welcomed her comments but said he did not believe a tax was the solution. He said: “My initial reaction is charging 5p or 10p for the cup will not work. It will not encourage people to take their own cups in if a coffee goes up from £2.60 to 15 £2.65. I suspect a more technological answer is what we need – either the composition of the disposable cups being changed so they’re more easily recyclable, or changing the technology in the recycling.” Disposable coffee cups contain a plastic coating inside the cups which prevent them from becoming soggy, making them difficult to recycle. There are just two specialist 20 facilities in the UK that have the required equipment to separate plastic from paper for recycling. Almost no recycled paper is used in the production of disposable cups, meaning that some 43 000 trees must be cut down annually to keep up with the demand. CO emissions of around 83 000 tonnes are generated every year for their production. 25 (Sources: adapted from http://www.independent.co.uk/news/uk/politics/disposable-coffee- cups-could-be-taxed-like-plastic-bags-environment-minister-says-a6938126.html 05/09/16 and https://www.cchdaily.co.uk/lib-dems-call-5p-plastic-bag-tax-coffee-cups) Extract C German city of Freiburg takes action on cutting the use of disposable coffee cups The ‘Freiburg cup’, made from dishwasher-proof plastic, can be reused hundreds of times. Cups are issued with a one-euro deposit, and can be returned to any of the participating coffee shops in the German city. The cups, which are provided to coffee shops by local councils, are washed in the cafés and bakeries that have signed up to the scheme before 5 being reused. 56 coffee retailers have signed up, and 10 000 cups are being used. One of the main obstacles facing a wider-reaching scheme, however, is the number of café chains in Germany that are unwilling to use unbranded multi-use cups, particularly Starbucks and McDonald’s. Starbucks already offers a discounted coffee for customers with a multi-use cup, but only if it is bearing the unmistakable Starbucks logo. 10 (Source: adapted from http://www.dw.com/en/germanys-love-for-coffee-to-go- leaves-environmental-groups-demanding-action/a-36689719)
(d) Evaluate the microeconomic and macroeconomic factors that may influence Starbucks’ decision whether to expand in a particular country. (25)
June 2017 · Paper 1 · Q6(e) 15 marks AO1=3, AO2=3, AO3=3, AO4=6 15-mark response
Data and extracts for question 6Supermarket price war, food waste and possible mergers Figure 1: Market shares by total revenue in the UK supermarket sector, 2010 and 2015 2010 2015 Others Others Lidl Lidl 7.7% 6.7% Aldi 2.2% Aldi 4.0% 2.8% 5.5% Tesco Tesco 30.8% 28.6% Waitrose Waitrose 4.1% 5.1% Co-op Co-op 7.1% 6.2% Morrisons Morrisons Asda Asda 11.6% 10.9% 17.6% 16.5% Sainbury’s Sainbury’s 16.1% 16.5% (Source: Kantar worldpanel, http://www.kantarworldpanel.com/en/ grocery-market-share/great-britain/snapshot/11.10.15/) Figure 2: Proportion of food suppliers reporting that the following supermarkets fail to meet the Groceries Code of Conduct, 2015. Aldi Sainsbury’s Lidl Waitrose Asda Co-op Morrisons Tesco 0 5 10 15 20 25 30 35 % (Source: YouGov poll of more than 1100 food suppliers to supermarkets. Reported in The Times, 23 June 2015) Extract A Supermarket price war puts pressure on their food suppliers The number of food suppliers (to supermarkets) struggling to remain in business has increased by more than 50% over the past year as supermarkets engage in an intense price war. It has never been tougher for the UK’s food suppliers according to a study by accountants Begbies Traynor. It blames aggressive price-cutting by the supermarkets 5 and delays in payments to food suppliers as the main causes of the difficulties. Further problems include food suppliers being forced to pay excessive amounts for packaging specified by supermarkets and funding in-store promotions. Almost 90% of struggling food suppliers are small and medium-sized businesses. The price war has contributed to food prices paid by consumers falling by 1.7% over the 10 past two years. The market shares of the big four supermarkets – Tesco, Asda, Sainsbury’s and Morrisons – are under pressure as shopping habits change. Many consumers are switching from one main weekly shop to shopping more frequently at local discount stores such as Aldi and Lidl or purchasing goods online from other grocery retailers. 15 The big four supermarkets have responded by putting more pressure on their suppliers despite an investigation by the Groceries Code Adjudicator (GCA). The GCA has the power to fine supermarkets up to 1% of their annual sales revenue if they break the Groceries Code of Conduct. A YouGov study found considerable differences between the supermarkets in meeting the Code with Aldi performing well but Tesco badly. Despite 20 the Groceries Code, many food suppliers are reluctant to complain for fear of losing contracts with the supermarkets. (Source: adapted from ‘Supermarket price war takes toll on UK food suppliers’. Rupert Jones, The Guardian, 20th July 2015) Extract B Food waste in the supply chain A report from the British Retail Consortium reveals that supermarkets are directly responsible for around 0.2 million tonnes of food waste every year. This is due to the expiry of use-by-dates and poor handling of stock. However, 4.1 million tonnes of food waste occurs annually in the food supply chain 5 before it even reaches the supermarkets, indicating the existence of information gaps. The supermarkets are cooperating with food suppliers and farmers to try to reduce this waste. This involves improving forecasts for supply and demand of food and increasing the reliability of transportation and storage. Consumers, the final stage of the supply chain, waste a further 7 million tonnes of 10 food each year. This suggests irrational behaviour. Supermarkets are also working with consumers to reduce the waste by providing advice on how to store and use leftover food. The development of packaging designs to keep food fresher for longer is one of the innovations under way to reduce waste. (Source: adapted from ‘Supermarkets tally up food waste bill’. Will Nicholls, in Businessgreen, 19th January 2015. http://www.businessgreen.com/ bg/news/2390792/supermarkets-tally-up-food-waste-bill) Extract C Proposed merger activity in the supermarket sector Analysts at Société Générale, an investment bank, have recommended a merger between Sainsbury’s and Morrisons. They claim it would lead to increased economies of scale and market power for the combined business. Such a merger between the third and fourth largest supermarkets in Britain would have been unrealistic a few years ago due 5 to concerns of its impact in reducing competition. However, the chances of getting permission from the Competition and Markets Authority have increased following the growth of Aldi and Lidl. Giant mergers have been approved in other sectors such as Lloyds-HBOS (banking) and British Telecom-EE (telecommunications). The suggested merger would have its challenges. There is considerable overlap between 10 the locations of the stores and the enlarged company would require the rationalisation and co-ordination of hundreds of thousands of employees. A new expensive IT system is likely to be required and the underlying difficult market trends would remain in the food retailing industry. (Source: adapted from ‘Tesco-bury and AS-Morrisons. Could Britain’s supermarkets be about to merge?’ Graham Ruddick, in The Telegraph, 16th December, 2015. http://www.telegraph. co.uk/finance/newsbysector/retailandconsumer/11699724/Tesco-burys-and-AS-Morrisons.- Could-Britains-supermarkets-be-about-to-merge.html)
(e) Discuss the likely problems for Sainsbury’s and Morrisons if the suggested merger between them goes ahead. Refer to Figure 1, Extract C and your own knowledge in your answer. (15)
June 2017 · Paper 1 · Q8 25 marks AO1=4, AO2=4, AO3=8, AO4=9 25-mark essay Either/or
8 ‘Revenue maximisation is a more realistic business objective than profit maximisation for many businesses.’ To what extent do you agree with this statement? Refer to an industry of your choice in your answer.

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